So-- you're getting shoppers to fill in the website lead forms but not enough of these shoppers are turning into sales?
It could be any of the following reasons:
- Your automated or personalized emails are too spammy so the shopper never receives a valid response.
- The emails your team is sending are confusing or not answering the question they asked.
- Your team is slow or never responds so the shopper goes to your competitor.
- Some of the website forms are not communicating with the CRM properly so your team is not receiving all the leads.
- Some tracking phone numbers are not forwarding properly.
When you request the mystery shop, our trained shoppers will interact with your website and record the entire interaction providing:
- A report card of the experience.
- What to improve, and best practices.
Questions? Call us at 518-952-9029Start Your Mystery Shop Now
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More Success Stories
Increased phone leads by 53% without increasing budget.
Increased Number of Leads while Reducing Cost per Lead by 50%
Honda of Downtown Chicago